Privacy Policy

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Account Information: Name, email address, phone number, date of birth
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Order Information: Purchase history, preferences, special instructions
• Rewards Program: Membership details, points balance, redemption history
• Communications: Messages, feedback, customer service inquiries

Information Automatically Collected

When you use our services, we may automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, app interactions
• Location Data: GPS coordinates (with your permission), store visit information
• Cookies and Similar Technologies: Session data, preferences, authentication tokens

2. How We Use Your Information

We use your information for the following purposes:

Service Provision

• Process and fulfill your orders
• Manage your rewards program account
• Provide customer support and respond to inquiries
• Send order confirmations and updates

Personalization and Improvement

• Customize your experience and recommendations
• Analyze usage patterns to improve our services
• Develop new features and offerings
• Conduct research and analytics

Marketing and Communications

• Send promotional offers and newsletters (with your consent)
• Notify you about new products and services
• Conduct surveys and gather feedback
• Provide targeted advertising

Legal and Security

• Comply with legal obligations
• Protect against fraud and security threats
• Enforce our terms of service
• Resolve disputes and legal claims

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

• Payment processing
• Order fulfillment and delivery
• Customer support
• Marketing and analytics
• IT services and security

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Ensure user safety and security
• Investigate potential violations of our terms

4. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Regular privacy and security training for all staff
• Incident Response: Procedures for detecting and responding to security incidents

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

European Residents (GDPR)

European residents have rights under the General Data Protection Regulation:

• Right to object to processing
• Right to restrict processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authorities

To exercise your rights, please contact us at privacy@7brew.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how you use our services
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Third-Party Services We Use

• Payment processors (Stripe, PayPal)
• Analytics services (Google Analytics)
• Customer support platforms
• Marketing and advertising platforms
• Social media platforms

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in our mobile app

Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: